Planned Care Across a Border
Windhoek to Johannesburg, Lusaka to Harare, Gaborone to Pretoria. Tell FOLA once and a coordinator handles the admin on WhatsApp.
On iPhone, tap Share, then Add to Home Screen, to install FOLA.
What a Coordinator Does, and Does Not
Your treating provider makes every medical decision. FOLA makes the rest easier.
| Area | FOLA does | FOLA does not |
|---|---|---|
| Find providers | Options on objective facts: location, availability, indicative fees and the mark each listing carries. | Tell you which provider is clinically best. |
| Dates and quotes | Ask the providers you choose for quotations and dates. | Decide whether you need a procedure. |
| Documents | Point you to a secure way to send records to the provider, with your consent. | Read or interpret your medical records. |
| Transport and recovery | Introduce listed transport and recovery-stay partners. | Hold treatment money or guarantee outcomes. |
How Care Travel Runs
1Tell FOLA once
Where you want care, the kind of care and when you can travel. Planned, non-emergency care only. Confirm with the emailed code.
2A coordinator calls on WhatsApp
Within one business day. They ask the admin questions, never medical ones.
3Options on WhatsApp
The coordinator sends options with locations, dates and indicative fees. Clinical questions go to the providers.
4You choose, FOLA introduces
Pick the provider and FOLA introduces you, then the transport and recovery-stay partners you want.
5You deal directly
You agree fees and treatment with the provider. FOLA holds no treatment money.
Video description: a globe turns to Africa and routes arc between cities, the way Care Travel connects a patient in one country to care in another.
Inspired by Care Travellers
Families across the region already cross borders for planned treatment, often arranging it alone by phone. Care Travel puts a coordinator, listed transport and a place to recover in one request.
